Responsibilities:

•   Hands on experience in installing, configuring & troubleshooting multiple products on Cisco routers, switches, Home office solution, Riverbed WAN Optimization, load balancers, Network access controllers etc.

•   Represent Network Operations function related queries for all change management.

•   Work with infrastructure service vendors for service improvements plan initiatives.

•   Experience in installing, configuring & troubleshooting on Aruba Wireless Technologies and products.

•   Experience in using network management tools for performance, tuning, troubleshooting and capacity planning.

•   Adhere to Global network standards, policies, guidelines in-line with meeting regulatory requirements wherever applicable policies,  guidelines.

•   Collaboration with cross-functional team internally for support issues.

•   Support 24/7 shifts to support global operations.

 

Job specific requirements: Educational Qualification:

Job Specific Knowledge:

•  A minimum of Bachelor’s degree or equivalent in electrical engineering, telecommunication engineering, electrical engineering, or other relevant degree.

• In-depth understanding of and experience with TCP/IP protocols/Campus LAN/WAN and adept knowledge on routing, including BGP and    EIGRP.

•   Experience with routers, switches, and other LAN/WAN equipment.

•   Experience with Cisco Nexus Switches.

•   Knowledge and working experience on Wireless Infrastructure.

•   Familiarity with network monitoring and diagnostic tools.

•   Advanced troubleshooting skills in the area of LAN/WAN and Data Center infrastructure.

•   Escalation point of contact for all Network Technologies.